Terms of service
Last updated: 16 June 2026
OVERVIEW
Welcome to SLOP!
The terms "we", "us" and "our" refer to SLOP Australia Pty Ltd (ACN 693 938 233), trading as SLOP ("SLOP").
SLOP operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). SLOP is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or otherwise have the legal capacity to enter into a binding contract under applicable law, and you have given your consent to allow any minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, colours or product appearance may differ from how they appear on your screen due to the device you use and its settings.
We do not warrant that the appearance of any products purchased by you will exactly match how they are depicted in our online store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available for purchase.
Our products are food products. While we take reasonable care in preparing product information, ingredient lists, allergen declarations, nutritional information and product descriptions, these may change from time to time. Customers should always review the information provided on the product packaging before consumption.
SECTION 2A - FOOD PRODUCTS AND ALLERGENS
You are responsible for reviewing ingredient lists, allergen declarations and nutritional information before consuming our products.
We do not warrant that our products are suitable for any particular dietary requirement, allergy, intolerance or medical condition unless expressly stated.
If you have a food allergy, intolerance or medical condition, you should consult the product packaging and seek appropriate professional advice before consuming our products.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. SLOP reserves the right to accept or decline your order for any reason.
Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.
If we do not accept, modify or cancel an order, we will attempt to notify you using the contact details provided when the order was placed.
Your purchases are subject to our Refund Policy. Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or any other applicable law.
You represent and warrant that your purchases are for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Unless otherwise stated, all prices displayed on the website are in Australian Dollars (AUD) and include GST where applicable.
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our Services and to promptly update such information as necessary.
You represent and warrant that any payment method used by you is valid and that you are authorised to use it.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs authorities or circumstances outside our reasonable control.
Risk in products passes to you upon delivery to the delivery address specified in your order, except to the extent otherwise required by applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including all trademarks, brands, text, graphics, logos, images, product descriptions, videos, audio and other content, are owned by SLOP, its licensors or its affiliates and are protected by Australian and international copyright, trade mark and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any content from the Services without our prior written consent.
All rights not expressly granted under these Terms are reserved.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools offered by third parties that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties or endorsements of any kind.
Any use by you of third-party tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties.
We are not responsible for examining or evaluating the content, accuracy or practices of third-party websites and are not liable for any loss or damage arising from your use of them.
Any dealings you have with third parties are solely between you and the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
SLOP is powered by Shopify, which enables us to provide the Services to you. However, all purchases made through the store are made directly with SLOP.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and SLOP, including any injury, damage or loss arising from products purchased through the store.
You release Shopify and its affiliates from all claims, damages and liabilities arising from your purchases and transactions with SLOP.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information in order to provide and improve the Services.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas or other feedback to us, you grant us a perpetual, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, modify, publish and display that feedback for any purpose.
You represent and warrant that you have all rights necessary to provide such feedback and that it does not infringe the rights of any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We reserve the right to correct such errors and to update information or cancel orders where necessary.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You must not use the Services:
- For any unlawful purpose;
- To infringe intellectual property rights;
- To harass, abuse, threaten or harm others;
- To provide false or misleading information;
- To distribute spam, malware or malicious code;
- To interfere with the operation or security of the Services;
- To scrape, harvest or collect data from the Services without permission;
- To use automated systems, bots or AI agents contrary to these Terms;
- To engage in conduct that may harm SLOP, Shopify or other users.
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been breached.
SECTION 14 - AGENTS
This section applies if you use or deploy any automated software, bot, crawler, scraper, AI system or similar technology ("Agent") to access or interact with the Services.
Agents must identify themselves appropriately, comply with applicable technical restrictions and must not circumvent any security, access-control or anti-bot measures.
We reserve the right to limit, block or prohibit Agent access to the Services at any time.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services at any time if we reasonably believe you have breached these Terms.
Termination does not affect any accrued rights or obligations of either party.
SECTION 16 - DISCLAIMER OF WARRANTIES
Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies available under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
Subject to those non-excludable rights, the Services and all products are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will be uninterrupted, secure, error-free or free from viruses or other harmful components.
SECTION 17 - LIMITATION OF LIABILITY
Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies available under the Australian Consumer Law or any other applicable law where such exclusion, restriction or modification would be unlawful.
To the maximum extent permitted by law, SLOP and its directors, officers, employees, contractors, service providers and affiliates are not liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, business opportunities or data arising from your use of the Services or products purchased through the Services.
Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless SLOP, its directors, officers, employees, contractors and service providers from claims, liabilities, damages, costs and expenses arising from:
- Your breach of these Terms;
- Your violation of any law; or
- Your infringement of the rights of any third party.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms, together with any policies referenced herein, constitute the entire agreement between you and SLOP regarding the Services.
Any failure by us to enforce a right or provision under these Terms will not constitute a waiver of that right or provision.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms without restriction.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
You and SLOP submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts of Australia having jurisdiction to hear appeals from those courts.
SECTION 23 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting the revised Terms on our website.
Your continued use of the Services following any changes constitutes acceptance of the revised Terms.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to:
SLOP Australia Pty Ltd (ACN 693 938 233)
Email: info@eatslop.com.au
PO Box 6111
Marrickville South NSW 2204
Australia